At Olyvexa, we want every customer to shop with confidence. If your Electric Lawn Mower does not meet your expectations, we’re here to help you with a smooth and transparent refund or return process. This Refund & Return Policy explains how we handle returns, exchanges, and refunds for purchases made through www.gold-chicken-386119.hostingersite.com.
You may request a return if:
The product is unused, undamaged, and in its original packaging
The return request is made within 30 days of delivery
All original accessories, manuals, and parts are included
The item is in a resellable condition
Products that show signs of wear, misuse, or damage caused by the customer may not qualify for a return.
For safety and hygiene purposes, certain items cannot be returned:
Used Electric Lawn Mowers
Products with missing accessories or parts
Items damaged due to improper handling
Customized or special-order products
Any product returned after the 30-day window
To initiate a return, please contact our support team at support@gold-chicken-386119.hostingersite.com with:
Your order number
Reason for the return
Photos or videos of the product (if applicable)
After approval, we will provide return instructions and the return shipping address. Customers are responsible for return shipping costs unless the item arrived damaged or defective.
If you receive a damaged, defective, or incorrect item:
Contact us within 48 hours of delivery
Provide clear photos/videos showing the issue
We will arrange a replacement or full refund at no extra cost
Olyvexa covers all shipping fees for defective or incorrect products.
Once your returned product is received and inspected:
Approved refunds will be issued within 5–7 business days
Refunds are processed to the original payment method
Shipping fees are non-refundable unless the return is due to our error
If the product is not approved for a refund, we will notify you with an explanation.
Orders can be canceled before they are shipped.
Once the product has been dispatched, cancellation is not possible — you may request a return after delivery.
If you want to exchange your Electric Lawn Mower for another model:
The original product must be returned in unused condition
Price differences will be adjusted accordingly
Exchange approval depends on stock availability
For refunds, returns, exchanges, or any questions regarding this policy, feel free to reach out:
Email: support@gold-chicken-386119.hostingersite.com
Phone: 01634 830303
Address: 6502 Grape Rd, Indiana, 46544, USA
Website: www.gold-chicken-386119.hostingersite.com
Copyright © 2025 olyvexa., All rights reserved.
